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Terms and Conditions
Validity and Scope
These General Terms and Conditions (hereinafter referred to as "GTC") of Gigant Slovakia s.r.o., with its registered office at Pod baštou 3, 940 02 Nové Zámky, ID: 44106041, registered in the Commercial Register of the District Court Nitra, Section Sro, Insert No. 22264/N (hereinafter referred to as "Gigant Slovakia s.r.o."), constitute, in accordance with Section 273(1) of Act No. 513/1991 Coll., the Commercial Code as amended (hereinafter referred to as the "Commercial Code"), an integral part of the contract with the customer/buyer, whether it is a framework agreement, a purchase agreement, or another contract (hereinafter referred to as the "Contract") formed by the acceptance and confirmation of an order (from the buyer) by the seller based on a provided price quotation.
The formation of the contract occurs upon the acceptance of the buyer’s order issued based on a price quotation provided by the seller. These GTC apply indefinitely to the sale of goods and services.
The GTC govern the terms and conditions between Gigant Slovakia s.r.o. and the buyer. By submitting an order, the buyer agrees to these GTC and commits to comply with them without the need for a specific signature on the GTC.
E-Shop
By completing and submitting an order, the customer/buyer confirms the binding nature of the order and agrees to these terms and conditions. Order confirmation is conducted by phone or email after the electronic order has been placed.
3.a.
In case of cancellation of an already confirmed order, the seller reserves the right to charge a cancellation fee amounting to 30% of the total order value.
3.b.
The seller reserves the right to cancel the order if the goods are no longer produced or delivered, if the price of the goods has significantly changed, or if the costs for execution or delivery of the order are excessively high. In such cases, the customer will be contacted immediately.
Minimum Order Value
The minimum order value is EUR 100 excluding VAT. For orders exceeding EUR 300 excluding VAT, delivery is FREE.
Prices
Prices are net prices excluding VAT and are quoted in EUR from the seller's warehouse.
Prices do not include additional costs such as packaging, transportation, and insurance unless agreed otherwise in writing.
Payment Terms
Invoices are payable upon receipt of goods, via advance bank transfer, or within the payment terms stated on the invoice.
Payment is considered made for the purposes of this contract when the amount is credited to the seller’s account.
In case of late payment, the buyer is obligated to pay the seller a contractual penalty of 0.05% of the outstanding amount for each day of delay. The payment of the contractual penalty does not affect the seller’s right to claim damages.
The contractual penalty must be paid no later than 15 days after the delivery of the demand for payment, even repeatedly if necessary.
If payment terms are violated, the buyer must cover not only the above-mentioned contractual penalty but also the costs associated with debt recovery.
Goods remain the property of the seller until the invoice is fully paid by the buyer.
Delivery and Delivery Deadlines
The agreed delivery deadline may be extended if the seller’s suppliers delay the delivery of goods under this contract. The seller will inform the buyer about the extension.
If the delivery method is not agreed upon with the buyer, the seller will choose the delivery method.
Returning goods is only possible after prior agreement. When returning goods, the seller has the right to deduct 50% of their value as compensation for administrative costs incurred in handling the return and for costs associated with reselling the goods to another customer.
The seller has the right to partial fulfillment, and the buyer is obligated to accept partial fulfillment. Refusal of partial delivery will have the same effect as if the buyer had accepted partial fulfillment.
The buyer agrees to confirm receipt of the delivery with their signature on the delivery note, invoice, or another document confirming the proper receipt of goods. The buyer must send these signed documents to the seller’s address by mail or electronically within 14 business days. Failure to do so will be considered as confirmation of receipt of goods.
Retention of Ownership
The risk of damage to the goods passes to the buyer upon receipt. Ownership passes to the buyer only after full payment of the purchase price, including any additional charges.
Retention of ownership also applies to products resulting from the processing of the goods. The seizure of goods by a third party does not limit the seller's ownership rights.
Warranty and Warranty Conditions
The seller provides a 12-month quality warranty for the delivered goods, starting from the date of receipt by the buyer, covering:
- Free repair or replacement of defective goods during the warranty period, at the seller’s discretion, if the goods are unusable due to the seller’s fault or their usability is significantly restricted.
- The buyer must notify the seller of defects in writing within three (3) days of receipt.
The warranty does not apply to:
- Damage caused by improper handling.
- Damage during transportation or improper storage by the buyer.
- Misuse of the product contrary to the manual.
- Products that have been tampered with or modified.
- Missing parts that could have been identified during the sale.
- Wear-and-tear parts and consumables.
Final Provisions
These GTC are effective as of January 5, 2012, and are adopted for an indefinite period.
If any provision of these GTC is found invalid or unenforceable, the remaining provisions shall remain valid and enforceable.
For any disputes arising from this contract, the applicable provisions of the Commercial Code or, where appropriate, the Civil Code, shall apply.
Confidentiality obligations apply to all information, documents, software, and materials provided to the buyer in connection with this contract.
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